BoardsForum › Account hacked!!!

Jacknsnap 1752 posts
06-18-2007 11:30pm
I got back from a trip to a volley of emails in my inbox. Some stated that my paid character transfers were complete and others were warnings and finally a suspension from WOW. I got hacked!!:mad: They moved Jacknsnap to another realm as well as one of my other characters and if I check the armory (can't log in because my account is suspended) most of my characters have been cleaned out! I imagine my low level bank characters have been as well since they had all the money. (There goes the epic mounts! *cry!) Well I have contacted a billing rep and sent up the forms to the appropriate department. Nothing to do now but wait for them to review my case. Just in time for vacation too...:mad:
Torrin 7042 posts
06-18-2007 11:59pm
Damn!

There have been a few of those in the guild... I think everything has been restored for the others fairly quickly.

Any ideas on how the information was spread?
Jacknsnap 1752 posts
06-19-2007 12:15am
I'm thinking a key logger or other some such thing
shadolin 216 posts
06-19-2007 12:20am
That totally blows, yeah from what i've read others weren't sure if it was a keylogger or addon. :(

Here's hopin it all gets straightend out quickly.
Ironmane 168 posts
06-19-2007 1:56am
Boo Hiss! man, that stinks ;-( Let us know if we can help you get back stuff you've lost.
Amonsul 3228 posts
06-19-2007 1:58am
Holy Shit. I hope Blizz can straighten it out quickly.

***Warning - Stereotyping below****

BTW, I'm from Alabama so I have many guns, rifles and pistols. If you find out who did it, we can pop a cap in their ass.
Lux_Lisbon 11443 posts
06-19-2007 2:03am
That is TERRIBLE. I really hope this resolves itself. What do you suppose that person did to get your suspended?
Oriole 2096 posts
06-19-2007 2:30am
Ack! That's awful Jack! I hope you can get all your stuff back quickly. I'm starting to think I should log on to make sure Oriole and Kestral haven't flown the coop. O.O
Jacknsnap 1752 posts
06-19-2007 2:49am
Here is a quote from the email they sent me: This email is to inform you that you have been suspended from the World of Warcraft forums for a 1 week period for linking to cheats, hacks, Trojan horses, or malicious programs.

Looks like this guy was busy. All of this happened within a period of a few hours.
Foxfyr 12982 posts
06-19-2007 2:50am
I'm really sorry to hear this Jack.


I'm pretty sure they'll help you out in a timely manner. At least everything I've heard from other people that had problems leads me to think that.

I've taken a couple precautions that may help others.


I changed my password on a work computer and then sent myself a text file with my password in the middle of the body of text.

When I log in to WoW I have the launcher automagically fill in the username and I cut and paste my password from the textfile.

Nothings 100% safe but this will definitely make it hard for keyloggers to get at your goods.
Foxfyr 12982 posts
06-19-2007 2:52am
Looks like they were linking keylogger sites from your account on the WoW forums.
Granuaile 1206 posts
06-19-2007 4:12pm
Sorry to hear about that Jack. I downloaded some add-ons that were infested with viruses that completely shut my computer down. Thankfully non of the sites we use (including WoW) were untouched 'cause as soon as I found out I disconnected the internet line & Virus scanned out the wazoo until it got straightened out. Now I don't use ANY add-ons and I just deal with it.

If there's anything I can help you with in-game after you get everything straightened out let me know.
Plasmo 910 posts
06-19-2007 4:22pm
Scary stuff. After reading this, I immediately scanned both computers for keyloggers/adware, then changed my password. Hopefully Blizzard will make everything right on their end. Have they been helpful?
jamisia 4240 posts
06-19-2007 4:27pm
Generally, they're extremely helpful. It does take time. What I've seen is that if people who have been hacked are reasonable and try to work with Blizzard, be patient, etc. then usually they have everything restored to them (though in the past, this could not include enchants on items). On the flipside, I know people who almost certainly screamed and threw a tantrem at Blizzard and they to my knowledge never did get anything back. I'm sure Jack will be fine, but otherwise, we're here to help, just let us know what they say!
Jacknsnap 1752 posts
06-20-2007 9:23am
well my account is no longer suspended. Logged in to view the damage. I was almost completely raped. Most of my characters have been stripped and all the money is gone. Still waiting to hear from Blizzard.
demetriana 1730 posts
06-20-2007 2:55pm
Generally, they're extremely helpful. It does take time. What I've seen is that if people who have been hacked are reasonable and try to work with Blizzard, be patient, etc. then usually they have everything restored to them (though in the past, this could not include enchants on items). On the flipside, I know people who almost certainly screamed and threw a tantrem at Blizzard and they to my knowledge never did get anything back. I'm sure Jack will be fine, but otherwise, we're here to help, just let us know what they say!

HMM WHAT COULD YOU POSSIBLY BE REFERENCING HERE
jamisia 4240 posts
06-20-2007 3:00pm
HMM WHAT COULD YOU POSSIBLY BE REFERENCING HERE

Whatever could you mean! Surely your brother would never scream at them or anything... :)

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